Within Australia, we deliver all our orders to you via the Australia Post. We aim to have the order to you within 5 working days WITHIN AUSTRALIA – this can be quicker if you live in a capital city and longer if you live in a remote area.
International Postage – if you are a customer not living in Australia, we can deliver your products to you. You will pay the flat overseas freight charge to us and then it will be your responsibility to pay any input duty or sales tax within your own country. We will not charge you Australian goods and services tax. Australia Post can deliver between 7-15 days INTERNATIONALLY depending on your location. If you require registered postage a small additional fee can be applied, please contact us to arrange this upon your transaction.
We ship twice weekly domestically and internationally on Tuesdays and Fridays.
Damage or loss in transit is rare however if it happens we will take responsibility for it. Please email us [email protected] to organise the return of damage goods or to report that a parcel has not arrived within the above timeframes.